Use this form to ask us to delete your account and personal data from Medvyy. This applies whether you're a patient, a doctor, or a hospital partner.
We'll confirm your request by email, and process it as described below.
When you request permanent deletion, we remove your profile information, contact details, and consultation history from active use. [Replace this line: state exactly what gets deleted.]
Some records — such as payment and transaction records — may be retained for a period as required by financial regulation or law, even after deletion. [Replace this line: state what you must legally/operationally retain, and for how long.]
Deletion requests are typically processed within [X] business days. [Replace with your real turnaround time.]
We've logged your request and will follow up at the email address you provided. Thank you for letting us know.